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Delivery and cost
Minimum delivery time is 4 days, maximum - 14 days. About any exceptions, we will inform customers by e-mail or telephone.
When the order is completed and the parcel is sent to the shipment, the customer will be notified via email.
Shipments are delivered by courier DPD
A VAT invoice will be issued for each completed order.
To the value of order is added to An amount corresponding to the method of shipment and payment chosen by the Customer.
If the value of the order exceeds the amount specified in the TABLE OF CHARGE below, the Customer does not bear the shipping costs.
DPD - TABLE OF CHARGE (delivery in Poland)
| payment method | cost | free delivery** |
| Bank transfer | 2,58 € | from 43,01 € |
| Przelewy24 | 3,23 € | from 43,01 € |
| PayU | 3,23 € | from 43,01 € |
| PayPal | 3,87 € | from 43,01 € |
| Cash on delivery | 3,23 € | from 64,52 € |
Polish Post - TABLE OF CHARGE (delivery in Poland)
| payment method | cost |
| Bank transfer | 4,42 € |
| Przelewy24 | 4,42 € |
| PayU | 4,42 € |
| PayPal* | 4,42 € |
TABLE OF CHARGE: international shipping. Supported payment methods: Bank transfer, Przelewy24, PayU, PayPal *
| Zone | Country | DPD / AMOUNT OF FREE DELIVERY*** |
POLISH POST / AMOUNT OF FREE DELIVERY*** |
| A1 | Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Denmark with Greenland and the Faroe Islands, Estonia, Netherlands, Lithuania, Luxembourg, Latvia, Slovenia, Switzerland with Liechtenstein, Ukraine, the Vatican, Hungary | 34,95 € / from 350 € | 38,06 € / from 350 € |
| A2 | Albania, Belgium, Montenegro, Malta, Norway, Cyprus, Finland, France with Corsica, Andorra and Monaco, Gibraltar, Greece, Spain with Majorca and the Canary Islands, Kosovo, Ireland (Eire), Iceland, Israel, Macedonia, Moldova, Romania , Serbia, Sweden, Italy with the Republic of San Marino | 34,95 € / from 350 € | 41,51 € / from 350 € |
| A3 | Portugal with Azores and Madeira, Russia, United Kingdom, Northern Ireland (without overseas territories) | 34,95 € / from 350 € | 41,51 € / from 350 € |
| A4 | Czech Republic, Slovakia | 10 € / from 150 € | 16,99 € / from 150 € |
| A5 | Germany | 10 € / from 150 € | 40,43 € / from 150 € |
| B | North America, Africa | NOT APPLICABLE | 73,98 € / from 350 € |
| C | Turkey, South America, Central America and Asia | NOT APPLICABLE | 96,13 € / from 350 € |
| D | Australia and Oceania | NOT APPLICABLE | 137,63 € / from 350 € |
* The transactions realized by PayPal include the fee of 3% of the transaction value.
**NOTE: In the case of the purchase of any hammock stand with delivery in Poland, a fixed delivery fee of 17,20 € applies, regardless of the method of payment and the value of the order (no 'free delivery' option).
***NOTE: The shipment of any hammock stand is only possible within A1-A5 zones. For standard shipping costs, an additional 40 € is added, regardless of the method of payment and the value of the order (no 'free delivery' option).
BANK TRANSFER (realized by mBank S.A.) - The consumer is obliged to make a payment within 7 days from the date of the contract of sale.
EUR bank transfer details:
43 1140 2017 0000 4912 0014 1119
IBAN: PL43 1140 2017 0000 4912 0014 1119
BIC/SWIFT: BREXPLPWMBK
PLN bank transfer details:
53 1140 2017 0000 4502 0361 7552
IBAN: PL53 1140 2017 0000 4502 0361 7552
BIC/SWIFT: BREXPLPWMBK
MOUTON interactive
ul. Starowiejska 265
08-110 Siedlce
Poland
TAX : PL 8211520137
Payment by credit or payment card
Cards authorization is carried out by PayU and Przelewy24 online payment transaction systems. After selecting the card payment option, the customer is redirected to the PayU or Przelewy24 service, where he authorizes the transaction.
The customer who chose the option of payment by bank transfer or by card is obliged to pay the fee for the placed order within 7 business days from the date of the contract of sale (or inform the Store about the need to extend the time for payment). In the event of non-payment of the fee within the given time, the store's service has the right to withdraw the order and cancel it. Shipments paid by bank transfer or credit card are made after receiving the bank's authorization, PayU or Przelewy24.
The payment card operator is PayPro SA Agent Settlement, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.
PayPal payment - is made directly after placing the order or within 7 days from the date of the sale agreement. PayPal payments are handled by the following address: office@mouton.pl.
In PayPal, customers can pay by credit card or PayPal account balances, which can be credited with transfers from a bank account or other PayPal account.